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  • CDs
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  • Why Popular Direct?
  • Resources
    • Customer Service
    • Digital Services
    • Articles
    • CD Calculator
    • Savings Calculator

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Customer Care Center:
1-800-274-5696

Hours:
Mon-Fri, 7:30am-12:00am EST
Sat-Sun, 9:00am-6:00pm EST

Please note: The customer care center will not be open during Federal Reserve Bank holidays.

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Attn: Popular Direct Products
P.O. Box 4884
Miami Lakes, FL 33014

Direct Insights.

Helpful articles about money, life, and innovation.

Concerned about changing rates? Consider a CD.

Learn how CDs work, why fixed rates can provide more predictability, and how CD laddering can help balance access to your savings.

Read Article

Emergency fund guide: how much should you save?

Learn how much to save in an emergency fund and explore strategies to build savings for unexpected expenses. 

Read Article

What should you do with a bonus? Save, invest, or both?

Read Article

Disclosures

All Popular Direct deposit products are offered by, and will be opened through, Popular Bank. All balances for Popular Direct and Popular Bank deposits would be combined for purposes of determining FDIC coverage eligibility. Deposit products and services are offered by Popular Bank. Popular Bank is a Member FDIC institution. Your deposits are insured, in aggregate, up to $250,000 per depositor, per insured institution, based upon an account ownership type by the FDIC. You may qualify for more than $250,000 in coverage if you hold deposits in different account ownership categories. For more information, please refer to: FDIC.gov.

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This is a hyperlink to a third-party website, as described in our Weblinking Practices. Note that such third-party's respective privacy policy and security practices may differ from those of Popular Bank or its affiliates. Neither Popular Bank nor any of its affiliates assumes any responsibility, nor do they control, endorse or guarantee any aspect of your use of any linked third-party website. Hyperlinks to third-party websites are solely for informational purposes and for use at your own risk.


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CD Account Opening Restrictions Savings Account Opening Restrictions ×


Please note: We may email you requesting proof of ownership of the linked external account. If requested, proof must be sent to us by Online Banking Secure Message, and received on or before the 10th calendar day from the account opening date or your account will be closed and funds returned to your linked external account.

Please note: For the first 70 days following account opening, the only account to which you may transfer funds from is your linked external account. You can make a request through Popular Direct Online Banking or by calling the Customer Care Center at 1-800-274-5696. If you close your linked external account before you are eligible to change it (60 days after its last change), you will be unable to transfer funds out of your account for the remainder of the 60-day waiting period.

We may email you requesting proof of ownership of the linked external account. If requested, proof must be sent to us by Online Banking Secure Message, and received on or before the 10th calendar day from the account opening date or your account will be closed and funds returned to your linked external account.


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CD Account Opening Restrictions Savings Account Opening Restrictions ×


Please note: We may email you requesting proof of ownership of the linked external account. If requested, proof must be sent to us by Online Banking Secure Message, and received on or before the 10th calendar day from the account opening date or your account will be closed and funds returned to your linked external account.

Please note: For the first 70 days following account opening, the only account to which you may transfer funds from is your linked external account. You can make a request through Popular Direct Online Banking or by calling the Customer Care Center at 1-800-274-5696. If you close your linked external account before you are eligible to change it (60 days after its last change), you will be unable to transfer funds out of your account for the remainder of the 60-day waiting period.

We may email you requesting proof of ownership of the linked external account. If requested, proof must be sent to us by Online Banking Secure Message, and received on or before the 10th calendar day from the account opening date or your account will be closed and funds returned to your linked external account.


Learn More Learn More Continue