1. Use caution with public Wi-Fi.
Although free public Wi-Fi can be tempting, it’s often a space open to cyber threats. Since these networks are often unsecured, hackers can easily gain access to data, including your sensitive financial information. Because of this, it’s vital to use a trusted, secure Wi-Fi network when accessing sensitive information. If you must use public Wi-Fi, you should consider setting up a Virtual Private Network (VPN), which creates a secure, encrypted tunnel for your internet traffic. Finally, many may not realize that even if a network seems legitimate, that does not necessarily mean it is - hackers commonly create fake hotspots to lure unsuspecting users.2. Use your smartphone to enhance your security.
As convenient as having your accounts at your fingertips through a mobile device is, keeping them secure is crucial. Additionally, you should ensure you’re following best practices for the applications you use to avoid unintended security risks.Stay on top of updates and install the latest software to protect your information.
You should regularly check for operating system updates for your devices, as they often include critical security patches to protect against threats. Keep your applications updated! Developers regularly release updates to address known security vulnerabilities. Be cautious with what applications you install. They can require you to grant unnecessary permissions, including access to your financial data or personal information. Only download applications from the official app stores (Apple App Store or Google Play Store). Applications from third-party websites or unknown sources are likely not reputable for safeguarding your information. Consider a mobile security application that can scan for malware and detect suspicious activity.Utilize best practices for account security.
Ensure you’re utilizing best practices to create strong passwords for your accounts and enable two-factor authentication (2FA) when you can.Watch for unknown senders.
Be cautious of phishing scams like text messages, emails, or phone calls. Never click on links or provide personal information via these channels. When in doubt, contact customer service directly through an official website and/or phone number.Monitor for unusual activity.
Always monitor account activity and securely log out of your accounts when you’re finished using them. You can report anything unusual in your Popular Direct account to our Customer Care Center. If you need to submit sensitive personal information to us, we recommend using secure messaging to transmit it.3. Stay informed.
Staying informed about the latest security threats and best practices is crucial for protecting your finances on the go. Keeping up with the latest security news by following cybersecurity blogs, news websites, and your bank’s security alerts to stay informed about potential threats allows you to be proactive. Remain skeptical of unsolicited offers, prize winnings, or requests for personal information - if something seems too good to be true, it probably is.Remember, protecting your finances is an ongoing process. By following these tips, you can significantly enhance your financial security while continuing to enjoy the convenience of mobile banking. If you notice suspicious activity on an account and confirm that no authorized user initiated that account activity, please change your password and contact the Customer Care Center immediately. You should also review your account transaction history and contact information to ensure no one has made unauthorized changes.
