Jump To Content

Customer Service.

About Us FAQs

Popular Direct launched in June 2016 as the online-only offering of Popular Bank. Popular Direct offers Savings accounts and Certificates of Deposit. CD terms range from 3 months to 72 months.

Founded in 1893, Popular, Inc. (NASDAQ: BPOP) is a full-service financial services provider with operations in Puerto Rico, the United States and Virgin Islands. Popular, Inc. is the largest banking institution by both assets and deposits in Puerto Rico, and in the United States. Popular, Inc. ranks among the top U.S. bank holding companies and thrifts by total assets.

The institution’s operations include:

Banco Popular de Puerto Rico (BPPR) – With branches in Puerto Rico and the Virgin Islands, BPPR offers retail and commercial banking services, as well as auto and equipment leasing and financing, mortgage loans, insurance, investment banking and broker-dealer services.

Popular Bank – Popular Bank provides financial expertise to enable customers to focus on what matters most. Leveraging its institutional depth, Popular Bank works side-by-side with business and retail customers delivering competitive business and retail offerings including Retail and Private Banking, Commercial Lending, Mortgage Services, Association Lending, Healthcare Financing and Middle Market Banking. Popular Bank has branches in New York, New Jersey, and Florida.

All deposit products offered through Popular Direct will be opened through Popular Bank, an FDIC-member institution and a New York state chartered bank insured by the FDIC. Processing services are provided by Popular Bank. All deposits with Popular Bank are insured for the maximum amount allowed by law, and all balances on deposit with Popular Bank (whether directly or through Popular Direct) would be combined for purposes of determining FDIC coverage eligibility. Beginning January 1, 2013, all of a depositor's accounts at an insured depository institution, including all noninterest-bearing transaction accounts, will be insured by the FDIC up to the standard maximum deposit insurance amount ($250,000), for each deposit insurance ownership category. For more information about FDIC insurance coverage, visit http://www.fdic.gov/deposit/covered/.

Popular Direct Account Savings or CD Applicants for sole or Joint Ownership must be at least 18 years with valid identification and personal information as required by law.

Popular Direct Online and Mobile Banking services utilize best practices such as HTTPS, 128-bit SSL encryption, password access and application time-out, where applicable. In addition, no account information is stored on your computer or phone. In the event your device or log in credentials are lost or stolen, the service can be immediately disabled by calling us at 1-800-274-5696.