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Important Information About COVID-19

With the ongoing impact and events surrounding coronavirus / COVID-19, we wanted to assure you that we’re keeping a close watch on these developments with your needs firmly in mind.

Your safety and well-being remain our first priority.

Now more than ever, access to financial services you can trust matters to your sense of financial stability. Our mission at Popular Direct has always been to put control back where it belongs—in your hands. That never changes.

Rest assured that as a Popular Direct digital banking customer, you’ll continue to have 24/7 access to the support and financial tools you need.

We’re here when you need us.

Reach out to us directly at 1-800-274-5696 if we can serve you in any way. We’re here for you and committed to supporting you and your needs.

While our Customer Care Center is available to serve you 24/7, please be aware that there may be instances where you may experience longer than usual wait times due to an increase in call volumes. We thank you for your patience during this time and hope to get in touch with you soon.

Access your digital banking tools when you need to.

Take advantage of our digital banking tools right from the convenience of your home.

Sign in to manage your account online or download our Popular Direct Mobile Banking app to access the services below.

Account Overview
Sign in to check your current balance.

Mobile Check Deposit
Use our Popular Direct Mobile Banking app to snap a photo and deposit your check.

Account Activity
Track recent transactions or review your balance history.