With the ongoing impact and events surrounding coronavirus / COVID-19, we wanted to assure you that we’re keeping a close watch on these developments with your needs firmly in mind.
Your safety and well-being remain our first priority.
Now more than ever, access to financial services you can trust matters to your sense of financial stability. Our mission at Popular Direct has always been to put control back where it belongs—in your hands. That never changes.
Rest assured that as a Popular Direct digital banking customer, you’ll continue to have 24/7 access to the support and financial tools you need.
Reach out to us directly at 1-800-274-5696 if we can serve you in any way. We’re here for you and committed to supporting you and your needs.
While our Customer Care Center is available to serve you 24/7, please be aware that there may be instances where you may experience longer than usual wait times due to an increase in call volumes. We thank you for your patience during this time and hope to get in touch with you soon.