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Please note: We may email you requesting proof of ownership of the linked external account. If requested, proof must be sent to us by Online Banking Secure Message, and received on or before the 10th calendar day from the account opening date or your account will be closed and funds returned to your linked external account.
Please note: For the first 70 days following account opening, the only account to which you may transfer funds from is your linked external account. You can make a request through Popular Direct Online Banking or by calling the Customer Care Center at 1-800-274-5696. If you close your linked external account before you are eligible to change it (60 days after its last change), you will be unable to transfer funds out of your account for the remainder of the 60-day waiting period.
We may email you requesting proof of ownership of the linked external account. If requested, proof must be sent to us by Online Banking Secure Message, and received on or before the 10th calendar day from the account opening date or your account will be closed and funds returned to your linked external account.